1
Connect
Go to Connections, click Connect next to Slack, and authorize the Ordyn app in your workspace.
2
Invite Ordyn to channels
Invite
@Ordyn to any channel where you want to mention it or have it read alerts.3
Configure channels in Triage
On the Triage page, choose which channels receive Ordyn’s alerts, which existing alert channels Ordyn should auto-investigate, and each channel’s sensitivity.
Permissions
Ordyn’s Slack app asks for bot scopes only, so it never acts as you. Reconnect Slack from Connections to grant scopes added later.Messages and threads
Read the messages Ordyn is mentioned in and the threads it works in, and reply. Scopes:app_mentions:read, channels:history, groups:history, im:history, mpim:history, metadata.message:read, chat:write, assistant:write.
Channels
Find channels, join the ones you invite Ordyn to, and read their details. Scopes:channels:read, channels:join, groups:read, im:read, mpim:read.
Create channels
Create a public or private channel, such as a channel for alerts. Only needed if you ask Ordyn to create one. Scopes:channels:manage, groups:write.
Files and canvases
Read files and canvases shared with Ordyn, and attach charts and reports. Scopes:files:read, files:write, canvases:read.
Links
Unfurl links to Ordyn investigations. Scopes:links:read, links:write, links.embed:write.
Reactions
Read and add reactions to show progress. Scopes:reactions:read, reactions:write.
People and workspace
Resolve who is in a conversation. Scopes:users:read, users:read.email, users.profile:read, team:read.
Calls
Read call details shared in channels. Scopes:calls:read.
- If your workspace connected before
channels:manageandgroups:writewere added, reconnect Slack from Connections before asking Ordyn to create channels.
2026-10-16.1. See permission changes.
What you can do
- Mention Ordyn anywhere it has been invited to start an investigation.
- Reply in any Ordyn thread to ask follow-ups or to change monitoring.
- Turn on Auto-join incident channels so Ordyn joins new
inc-*style channels and starts investigating. - Turn on Private investigations for private channels whose investigations should never appear in the web app.