Routing
Ordyn posts alerts only to channels you turn on. For each channel, write a plain-language description of what belongs there, for example “customer-facing payment failures” or “background job health”. Ordyn routes each alert to the channel whose description fits best. Manage channels on the Triage page. You can create a new Slack channel from there, which is the easiest way to run shadow mode.Sensitivity
Each channel has one sensitivity level. It sets what posts on a problem’s first occurrence.
Critical always posts, at every level. Repeats of a known problem follow a stricter rule than first occurrences: they re-post only when the problem is materially different, has gotten worse, or a recorded fix did not hold.